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Banff Caribou Lodge And Spa, Banff

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From85US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

521 Banff Avenue, Banff, Canada, T1L1B1

Banff Caribou Lodge and Spa offers a unique combination of luxurious spa services, a well-known steakhouse, and comfortable accommodations. Located on Banff Avenue, it provides easy access to the attractions of Banff National Park. The hotel features a modern mountain lodge design and is also pet-friendly in select rooms.

Location

The hotel is centrally located on Banff Avenue, making it convenient for exploring local attractions such as Bow Falls and the Canadian Ski Museum. Guests can utilize the Brewster Banff Airport Express for convenient transport from Calgary International Airport. A National Park entry pass is required for all visitors to enjoy the area's natural beauty.

Rooms

Guest rooms at Banff Caribou Lodge are equipped with fresh Mountain Luxury Bedding and feature flat-screen TVs, complimentary wireless internet, and mini fridges. Accessible rooms are available to ensure a restful stay for all guests. Suites include a seating area with a gas fireplace and a two-person hot tub, enhancing relaxation after a day of exploration.

Eat & Drink

The Keg Steakhouse & Bar serves a diverse menu highlighting tender steaks, slow-roasted prime rib, and fresh salads. Guests can enjoy a buffet breakfast that includes hot items, pastries, and fresh fruit. The restaurant emphasizes quality ingredients, making for a memorable dining experience.

Leisure & Business

Red Earth Spa features six treatment rooms, offering a full range of services including hydrotherapy. The hotel includes an indoor hot pool, steam room, and sauna for relaxation. Business facilities are available, including meeting rooms that can accommodate various event setups.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Heating
Bathtub
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Standard Room
Max:
4 persons
28 m² 
Bed options:
2 Double beds
Heating
Bathtub
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Superior Room
Max:
4 persons
28 m² 
Bed options:
2 Double beds
Heating
Bathtub
Check Prices
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Getting around

A list of all available modes of transport

City Center
Banff3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Baggage storage
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Yoga class

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Full body massage

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

521 Banff Avenue, Banff, Canada, T1L1B1
Map view
521 Banff Avenue, Banff, Canada, T1L1B1
Nearby
Amusement Park
Banff Rotary Park
200 ft
Whiskey Creek
700 ft
Church
Banff Park Church
1000 ft
Restaurants
The Beaver Bar
1400 ft
433 Banff Avenue Samesun Backpacker Lodge
Buffalo Mountain Cafe
3900 ft
700 Tunnel Mountain Rd
Alberta Wing Shack
1.3 mi
101 Eagle Crescent
Eggsmart
3400 ft
317 Banff Avenue
Banff Edo
3500 ft
317 Banff Ave

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly Staff
Clean Rooms
Poor Dining
Rude Check-Out Experience
6.8/10
Nice
Rooms
6.8
Location
7.3
Service
7.7
Dining
6.4
Guest reviews
6.8/10
based on 11 review
4/5 based on 2455 review
8.0
8.0/10based on 1794 review
#20 of 32 hotels in Banff based on Tripadvisor
Mark
United Kingdom, May  2024
6.6/10

The hotel is conveniently located in town with great views but a bit distant from shops and restaurants. The rooms are smartly decorated but may feel a bit tight due to dark colors. The service is helpful but difficult to reach at times. The dining options are limited, but there are amenities available for purchase. Overall, a decent choice for a stay in the beautiful mountains.

Rooms
7.0
The rooms had everything I needed, but the dark colors made them feel a bit cramped. The bathroom floor was cold, requiring socks or slippers.
Service
6.0
The staff provided excellent assistance with local attractions, but it was challenging to get ahold of them when needed. The room setup with the couch and TV rotation was a nice touch.
Location
8.0
The hotel is in a good spot near the town center, offering wonderful views of the surroundings within a reasonable walk. It's a bit far from downtown shops and restaurants for cold days.
Dining
5.0
The dining experience was a bit lackluster with limited options, but there are amenities for purchase at the attached Keg. Not the best for extensive dining choices.
Facilities
7.0
The facilities offered various services such as room service, car hire, and laundry. There are options available but the dining was not impressive.
Barbara
United Kingdom, March  2024
5.4/10

The hotel is in a bit of an isolated location at the quieter end of the main stretch. The rooms, although needing refurbishment and lacking air conditioning, provide a first-time basic stay. The service was friendly, with staff explaining the hotel layout and offering a free bus pass, but some shouting down the corridors. The location is decent, a bit far from downtown for cold days. The dining should be part of the booking, which is a downside despite a relatively higher room rate. The facilities are average.

Rooms
6.0
The rooms need refurbishment and did not have air conditioning, but they offer a basic stay for first-timers.
Service
7.0
The service was friendly, with staff explaining the layout and offering a free bus pass, although there was some shouting down the corridors.
Location
5.0
The hotel is a bit far from the shops and restaurants in downtown, not ideal for walking on cold days.
Dining
5.0
The dining should be part of the booking, and the room rate is relatively high considering this.
Facilities
5.0
The facilities are average.
Mike
United States of America, March  2024
7.6/10

My stay at this hotel was a mixed experience. The rooms, while lovely with a big spa bath, had a slight chlorine aroma at times. The hotel is spacious and well-located in Banff, but being a bit far from downtown can be a downside. The service was excellent and accommodating, which added to the overall positive experience.

Rooms
7.0
The rooms were lovely with a big spa bath over two floors, but there was a slight chlorine aroma at times.
Service
9.0
The service was excellent, accommodating, and friendly.
Location
8.0
The location is great, just a short walk to downtown, even though a bit far from the town center.
Dining
6.0
The dining experience wasn't perfect, with average hot food quality, but the prices were reasonable.
Facilities
8.0
The hotel offers various amenities and services like room keys, room service, car hire, and more.
John
United States of America, February  2024
6.8/10

My stay at the hotel had its ups and downs. The rooms were spacious and had all the expected facilities, but it was challenging to get a good night's sleep due to the noise. The cleanliness and comfort were on point, although the lack of air conditioning made it overly hot at night.

Rooms
7.0
The rooms were quite spacious, clean, and quiet. The pillows were nice, and the bed was comfortable. However, it was very noisy at night, making it difficult to get a good night's sleep. It was exceedingly hot at night even with the fan; air conditioning would have been more ideal.
Service
6.0
The staff were friendly and accommodating, allowing us to park before our room was ready. However, there were issues with complying with small requests and giving accurate directions.
Location
8.0
The location was nice, and it was a great easy walk into town. Being on the main bus route was convenient, but it could be a bit far for some to walk into town. Booking in advance is crucial for reasonable prices, especially during peak season.
Dining
7.0
The dining experience was pretty good with a wide variety on offer, but it was an extra cost despite the room rate being high.
Facilities
6.0
George
United Kingdom, December  2023
7.2/10

I had a mixed experience at this hotel. The room was very nice and clean, which made me feel horrible about the hotel itself. On the bright side, the service, particularly from Alice at reception, was really friendly and helpful. The location was on the edge of town, which had its advantages, but unfortunately, the demeanor of one staff member on check-out left a bad taste. The dining was poor despite the high cost, and I managed to get my husband a fresh egg cooked, which was a plus.

Rooms
8.0
The room was very nice and very clean.
Service
9.0
The service, especially from Alice at the reception, was friendly and helpful.
Location
7.0
The location was at the edge of town, which had its pros and cons.
Dining
5.0
The dining experience was poor for the price offered.
Facilities
8.0
The hotel offers a range of amenities and services.
Friendly Staff
Poor Dining
Gary
United Kingdom, October  2023
7.4/10

Staying at this hotel was a mix of highs and lows. The party vibes were fun, and being close to the lobby was convenient. However, the lack of air conditioning was a downside for a lively stay.

Rooms
7.0
The room was vibrant, catering to the party spirit with lively energy. Being close to the lobby was convenient, even if lacking air conditioning.
Service
9.0
The staff members, especially Rebecca from Myanmar, were incredibly friendly and helpful. From serving breakfast with a smile to assisting with various needs, the service was top-notch.
Location
6.0
The hotel is located just a floor below the lobby, offering easy access to amenities. While the distance from the town center is a drawback, the convenience of pick-up services made up for it.
Dining
7.0
The dining experience was satisfactory with options available on-site. Despite some issues with reservations, the servings were enjoyable.
Facilities
8.0
The hotel offered a variety of facilities to accommodate different needs, enhancing the overall guest experience.
John
United Kingdom, September  2023
7.8/10

The hotel is conveniently located in the heart of Banff, offering a friendly atmosphere and great hot pool amenities. The rooms were mostly clean, though a hint of fireplace smell was present. The dining experience was excellent with a good variety of options, however, there were comments about raw fish. The hotel facilities were well-maintained and provided essential services.

Rooms
7.0
The rooms were pretty clean, but there were a few hairs on the top sheet of the bed. I also noticed a hint of the fireplace smell from the lobby, which was a bit overwhelming for me.
Service
8.0
The staff was friendly and helpful, offering underground free parking and good location guidance. However, there were some concerns about staff members sneaking in and not cleaning up after their dogs in public areas.
Location
7.0
The hotel's location in the center of Banff was great, providing easy access to local attractions and the hot pool was a lovely feature.
Dining
9.0
The dining experience was excellent with ever-smiling and cooperative staff. The Keg steakhouse offered a good variety of reasonably priced options, although there were comments about raw fish, which might not suit all guests.
Facilities
8.0
The hotel facilities were satisfactory and well-maintained, providing essential services to guests.
Martin
United Kingdom, September  2023
7.0/10

I had a mixed experience at this hotel. Although the staff was friendly and helpful, some aspects like the outdated rooms and lack of air conditioning were drawbacks. The location was excellent for exploring Banff, but there was a strong smell of bleach in the air at times.

Rooms
5.0
The room I stayed in was next to the ice machine, which was quite loud when being used. It was a little outdated and very warm and stuffy without air conditioning.
Service
9.0
The staff members were friendly and even warmed up my leftover food in the microwave, which was a nice touch.
Location
8.0
The hotel's location was perfect, just a short walk outside the center of Banff, which was exactly what I wanted. It was a fantastic place for walks, skiing, and exploring the shops and museums.
Dining
7.0
I had a decent breakfast experience with well-prepared options, but the hot food was only warm at best.
Facilities
6.0
The hotel facilities were average, nothing extraordinary.
Linda
United Kingdom, May  2023
7.0/10

The hotel had a nice view on the top floor, the rooms are comfortable and well-decorated, with a good selection in the onsite restaurant. However, there was no air conditioning, and the rooms were hot and stuffy. I was disturbed to find a pair of dirty socks hanging in the floor lamp.

Rooms
7.0
The rooms had a nice view on the top floor and were comfortable and well-decorated, but lacked extra bedding.
Service
6.0
The morning service with oatmeal and maple syrup was fantastic, but there was an issue with cleanliness regarding dog's poop not being cleaned up.
Location
8.0
The hotel is close to downtown, within a walkable distance, which is great despite being a bit far to walk into town.
Dining
7.0
The restaurant featured a very good variety of options but was a bit of a letdown with a small buffet in an odd place.
Facilities
7.0
The facilities were decent with pet amenities available, but improvements are needed for cleanliness.
George
United States of America, May  2023
7.8/10

Staying at this hotel was a mixed experience. The rooms were spacious and clean, but unfortunately, I could hear the wind whistling through the door from the inside hallway. On a positive note, they surprised me with a complimentary bottle of wine for my birthday.

Rooms
7.0
The rooms were spacious and clean, but I could hear the wind whistling through the door from the inside hallway. The loft setup made the room feel even more spacious. The complimentary bottle of wine for my birthday was a nice touch.
Service
8.0
The service overall was good. I had a relaxing couples hot stone massage in the spa, and they were very quick to accommodate my requests. However, I had a small issue with the manager during my stay.
Location
9.0
The location was convenient for us, not right in the center of town but close enough to walk easily. It was great having The Keg downstairs for dining, and the staff were kind and very helpful. The underground parking facilities were a lifesaver, although it fills up quickly on Saturday nights.
Dining
7.0
The dining options varied. I found the cinnamon rolls superb, but the other meals were just average. The pricing was reasonable for what was offered.
Facilities
8.0
The facilities were good overall. They had a range of amenities available, from room service to ski pass vendors. However, they could improve on certain aspects to enhance the overall experience.
Spacious Rooms
Noise from Hallway
Nigel
United Kingdom, May  2023
7.0/10

The hotel had a nice ambiance with rooms that looked great in the pictures, although the cleanliness above the ventilation of the underground parking wasn't up to par. The staff was friendly and helpful, making the stay enjoyable despite a slight chlorine aroma in the room. The location, though a bit far from downtown, was nicely decorated for Christmas. The dining experience was tasty but a bit overpriced for a simple buffet breakfast. Overall, a good value for money option with some room for improvement.

Rooms
7.0
The rooms looked nice in the pictures, but the cleanliness above the ventilation of the underground parking was lacking, and there was a faint chlorine smell in the room at times.
Service
8.0
The staff was friendly and extremely helpful, making the stay pleasant despite minor issues.
Location
6.0
The hotel is a little far from the town center, about a 15-minute walk, which can be inconvenient in winter, but the surroundings were nicely decorated for Christmas.
Dining
7.0
The dining was delicious, but the breakfast buffet was overpriced at over $20. The quality was good, including made-to-order eggs, but it should have been included in the booking for better value.
Facilities
The hotel offered various amenities, but there were minor cleanliness issues to be aware of.
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Rooms and Guests2 Guest, 1 Room